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Jotform

Connect Jotform to automatically receive “How did you find us?” survey responses. Jotform’s native webhook sends every submission to Finseo, which auto-detects the attribution field.

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Get your webhook URL

  1. In Finseo, open Integrations → Jotform → Connect.
  2. Copy your personal webhook URL (contains your project ID, ?source=jotform, and a secret token):

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Set up the Jotform webhook

  1. In Jotform, open your form and go to Settings → Integrations.
  2. Search for Webhooks and add your Finseo URL.
  3. Complete the integration — every new submission is now forwarded.
Jotform sends form data as multipart/form-data with a rawRequest JSON field. Finseo handles both formats automatically and scans field names for attribution keywords (how_did, find_us, source, referral). See Jotform’s webhook guide for details.

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Test and map fields

  • Use the live listener in the Finseo connect dialog: submit a test entry and inspect the received payload.
  • If your field is named differently, select it under Field Mapping in the dialog.

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Troubleshooting

Verify the webhook is listed under Settings → Integrations and the URL contains the full query string. Jotform retries failed deliveries only briefly.
Jotform field keys are auto-generated (e.g. q12_howDid). Use Field Mapping to select the right field once — Finseo remembers it for all future submissions.