Finseo

Raidboxes Server Log Access

Step-by-step guide to download server access logs from your Raidboxes hosting account.

About Raidboxes

Raidboxes is a premium managed WordPress hosting provider based in Germany, known for its performance-optimized infrastructure and developer-friendly features. They provide easy access to server logs through their dashboard.

Managed WordPress
EU-Based
Developer-Friendly

Overview

Raidboxes provides SSH/SFTP access to download server logs. This guide covers multiple methods to access your logs, from SSH command line to FileZilla FTP client.

Prerequisites

  • Access to your Raidboxes dashboard
  • SSH/SFTP access enabled for your Box
  • SSH client (Terminal) or FTP client (FileZilla)

Step-by-Step Instructions

1

Log in to your Raidboxes Dashboard

Navigate to my.raidboxes.io and sign in with your account credentials.

2

Navigate to Your Box

From the dashboard, click on your Box (website) to access its management panel.

3

Access Log Files via SSH/SFTP

Raidboxes provides SSH/SFTP access to download server logs. You have two options:

Option 1: Using SSH

  1. Enable SSH access in your Box settings under "SSH & SFTP"
  2. Copy your SSH credentials (host, username, port)
  3. Connect using terminal:
ssh username@your-box.raidboxes.io -p 22

4. Navigate to the logs directory:

cd /var/log/nginx/

5. Download the access log:

scp access.log local-destination/

Option 2: Using SFTP/FileZilla

  1. Download and install FileZilla
  2. Enable SFTP access in your Box settings
  3. Create a new connection with your SFTP credentials
  4. Navigate to /var/log/nginx/
  5. Download the access.log file
4

Upload to Finseo Bot Analytics

Once you have your access.log file, upload it to Finseo:

Upload to Bot Analytics

Alternative Methods

Request Logs from Support

If you're unable to access logs directly, Raidboxes support can provide them:

  • Contact support through the dashboard chat
  • Request access logs for your specific time period
  • They typically respond within 24 hours

Important Notes

Log Rotation: Raidboxes rotates logs daily. Older logs may be compressed as .gz files (e.g., access.log.1.gz)

File Format: Logs are in standard Apache/Nginx format, perfect for Bot Analytics

Privacy: Raidboxes already anonymizes IP addresses in compliance with GDPR

Download Size: Log files can be large. Ensure you have sufficient bandwidth

Troubleshooting

Can't find SSH/SFTP settings?

SSH/SFTP access might need to be enabled first. Go to your Box settings → "SSH & SFTP" → Enable access and set a password.

Permission denied errors?

Ensure you're using the correct credentials. The username is usually your Box ID (e.g., wp12345). Reset your SSH password if needed.

Need help?

Raidboxes offers excellent support. Use the live chat in your dashboard or email support@raidboxes.io for assistance.

Next Steps

After uploading your logs to Finseo Bot Analytics, you'll be able to:

  • See which AI bots are visiting your site
  • Track your visibility in AI search results
  • Monitor trends over time
  • Identify opportunities to improve AI visibility
Back to Bot Analytics Overview