Finseo

Bluehost Server Log Access

How to download server access logs from Bluehost for AI bot analytics and visibility tracking.

About Bluehost

Bluehost is one of the most popular WordPress hosting providers, officially recommended by WordPress.org. They offer cPanel-based hosting with good log access options, making it relatively easy to download server logs for bot analytics across all their hosting plans.

WordPress Recommended
cPanel Access
AWStats Included

Overview

Bluehost provides multiple methods to access your server logs, making it one of the more accessible hosts for bot analytics. All plans include cPanel access, which offers several ways to view and download raw access logs.

Good News

Unlike some hosts, Bluehost enables raw access logs by default on most plans. You can access them immediately through cPanel without needing to contact support or enable special features.

Method 1: cPanel Raw Access (Recommended)

The easiest way to access your server logs on Bluehost is through cPanel:

1

Log into Bluehost

Visit my.bluehost.com and sign in with your account credentials.

2

Access cPanel

Click on "Advanced" in the left sidebar, or find the "cPanel" button in your hosting dashboard.

3

Find Raw Access Logs

In cPanel, scroll to the "Metrics" section and click on "Raw Access" or "Raw Access Logs".

4

Download Your Domain's Logs

Click on your domain name to download the access log. The file will be compressed (.gz format).

Each log entry contains:

  • • IP address of the visitor/bot
  • • Date and time of access
  • • User-Agent string (identifies bots)
  • • Requested URL
  • • HTTP status code
  • • Bytes transferred
5

Extract and Upload

Extract the .gz file to get the raw log file, then upload it to Bot Analytics.

Upload to Bot Analytics

WordPress Pro Plans

If you're on Bluehost's WordPress Pro or WP Pro plans, you have additional options:

Enhanced Dashboard

WordPress Pro plans include an enhanced dashboard with basic analytics. However, for detailed bot analysis, you'll still need to access raw logs through cPanel.

  1. Log into your Bluehost account
  2. Navigate to "My Sites" → your website
  3. Click "Admin" → "Advanced"
  4. Access cPanel for raw log downloads

Method 2: AWStats (Visual Analytics)

Bluehost includes AWStats, which provides visual analytics of your server logs:

Accessing AWStats

  1. In cPanel, find the "Metrics" section
  2. Click on "AWStats"
  3. Select your domain
  4. View detailed statistics including bot visits

AWStats Benefits

  • Quick overview of bot traffic
  • Identifies top crawlers by User-Agent
  • Shows crawl frequency patterns
  • Useful for quick checks before detailed analysis

Method 3: FTP/File Manager

You can also access logs via FTP or cPanel's File Manager:

File Manager

  1. Open cPanel → File Manager
  2. Navigate to home directory
  3. Look for "access-logs" folder
  4. Download log files

FTP Access

Common log locations:

  • /access-logs/
  • /logs/
  • /home/username/access-logs/

Bluehost Best Practices

Log Management Tips

Download Regularly: Bluehost keeps logs for about 3 months. Download monthly for complete historical data.

Check Multiple Domains: If you host multiple sites, each domain has separate log files. Download all relevant logs.

Use Compression: Log files can be large. Keep them compressed until you're ready to upload to Bot Analytics.

Monitor Subdomains: Don't forget to check logs for subdomains like www, blog, or shop subdomains.

Performance Considerations

  • Download logs during off-peak hours for faster transfers
  • Use FTP with resume capability for very large files
  • Consider using SSH if available on your plan for command-line access
  • Archive old logs locally to free up server space

Common Issues

Can't find Raw Access in cPanel?

Try searching for "Raw" in cPanel's search box. If still not found, it may be under a different section like "Logs" or "Statistics". Contact Bluehost support if needed.

Log files are empty?

This can happen if you're using Cloudflare or another CDN. Traffic may not be reaching Bluehost's servers directly. Check your CDN settings or access logs from the CDN provider.

Download fails or times out?

Large log files may timeout in the browser. Use FTP client with resume capability or try downloading during off-peak hours (late night/early morning).

Missing bot visits?

Ensure your .htaccess or security plugins aren't blocking legitimate bots. Check that User-Agents like "GPTBot" and "ChatGPT-User" are allowed.

Next Steps

After downloading your Bluehost server logs:

  • Upload logs to Finseo Bot Analytics for detailed AI crawler analysis
  • Identify which content attracts the most AI bot attention
  • Track ChatGPT, Perplexity, and other AI search engine visits
  • Optimize your content strategy based on AI visibility insights