Finseo

Plesk Server Log Access

Step-by-step guide to download server access logs from Plesk hosting environments.

About Plesk

Plesk is a cross-platform web hosting control panel that runs on both Windows and Linux servers. It provides comprehensive log management features, including a built-in Log Browser for easy access to server logs and analytics data.

Cross-Platform
Enterprise-Grade
Built-in Log Browser

Overview

Plesk offers multiple methods to access server logs, with the Log Browser being the most user-friendly option. Unlike cPanel, Plesk provides more granular control over log management and retention settings, making it excellent for detailed bot analytics.

Key Insight

Plesk's Log Browser allows you to view, filter, and download logs directly from the web interface, with advanced filtering options that can help isolate bot traffic before download.

Log Browser Method (Recommended)

The most straightforward method using Plesk's built-in Log Browser:

1

Log into Plesk Panel

Access your Plesk control panel using the URL provided by your hosting provider (typically yourdomain.com:8443 or a custom URL).

2

Navigate to Your Domain

From the main dashboard, click on the domain you want to analyze. This will take you to the domain's management panel.

3

Access Log Browser

Look for "Log Browser" in the Statistics section or sidebar. The exact location may vary based on your Plesk version and theme:

  • Statistics → "Log Browser"
  • Logs → "Web Server Logs"
  • Websites & Domains → "Log Browser"
4

Select Access Logs

In the Log Browser, you'll see different types of logs. Select "Access Log" for web server traffic:

  • Access Log: All HTTP/HTTPS requests (what you need)
  • Error Log: Server errors only
  • Bandwidth Log: Traffic usage statistics

Choose "Access Log" for comprehensive bot analytics data

5

Configure Date Range

Set the date range for the logs you want to download. You can select:

  • • Today's logs for recent activity
  • • Last 7 days for weekly analysis
  • • Custom date range for specific periods
  • • All available logs for comprehensive analysis
6

Download the Log File

Click "Download" or "Export" to save the log file to your computer. Plesk typically provides the file in standard Apache log format.

7

Upload to Finseo Bot Analytics

After downloading your access log file:

Upload to Bot Analytics

Alternative Methods

If Log Browser isn't available or you prefer other methods:

Method 1: Log Rotation Settings

Access logs through Plesk's log rotation system:

  1. Go to "Websites & Domains" → "Log Rotation"
  2. Configure log retention settings
  3. Enable "Compress rotated logs" for storage efficiency
  4. Access archived logs from the file system

Method 2: File Manager

Navigate to logs using Plesk's File Manager:

  1. Go to "Files" → "File Manager"
  2. Navigate to log directories:
  • Linux: /var/www/vhosts/domain.com/logs/
  • Windows: C:\inetpub\vhosts\domain.com\logs\

3. Download access_log or access.log files

Method 3: FTP/SFTP Access

Use FTP credentials to access logs directly:

  1. Create FTP account in "Websites & Domains" → "FTP Access"
  2. Connect via FileZilla or similar FTP client
  3. Navigate to /logs/ directory
  4. Download access log files

Method 4: SSH Access (Linux)

For Linux-based Plesk servers with SSH access:

# Connect via SSH
ssh username@your-server.com

# Navigate to logs
cd /var/www/vhosts/yourdomain.com/logs/

# View recent entries
tail -n 1000 access_log > recent.log

# Download via SCP
scp access_log local-destination/

Plesk Log Management Features

Plesk offers advanced log management capabilities:

Real-time Log Viewer

View live log entries as they happen, useful for monitoring bot activity in real-time

Advanced Filtering

Filter logs by IP, user agent, status code, or time range before downloading

Custom Log Formats

Configure custom log formats to include specific data fields for analysis

Automatic Archiving

Set up automatic log rotation and compression to manage storage efficiently

Important Notes

Windows vs Linux: Log file locations and formats differ between Windows and Linux Plesk installations. Check your server type.

Log Formats: Plesk supports both Apache Common Log Format and Combined Log Format, both work well with Bot Analytics.

Retention Settings: Configure log retention in "Log Rotation" settings to keep logs longer for historical analysis.

Multiple Domains: Each domain has separate log files. Repeat the process for each domain you want to analyze.

Common Plesk Hosting Providers

Popular hosting providers that use Plesk:

1&1 IONOS

Comprehensive Plesk hosting with full log access

OVHcloud

European hosting with Plesk panel

Media Temple

Premium hosting with Plesk management

Liquid Web

Managed hosting with Plesk options

InterServer

Affordable VPS with Plesk panel

WebHostingPad

Shared and VPS hosting with Plesk

Troubleshooting

Can't find Log Browser?

Log Browser location varies by Plesk version. Try "Statistics", "Logs", or "Websites & Domains". Some hosting providers may disable this feature.

Permission denied accessing logs?

Your Plesk user role may not have log access permissions. Contact your hosting provider to enable log access or upgrade your plan.

Log files are missing or empty?

Check if logging is enabled for your domain. Go to "Websites & Domains" → "Apache & nginx Settings" and ensure "Access log" is enabled.

Different log formats on Windows vs Linux?

Windows Plesk uses IIS logs by default, while Linux uses Apache/nginx. Both formats work with Bot Analytics, but file locations and names differ.

Large files causing download timeouts?

Use the date range filter to download smaller chunks, or enable email delivery for large log files in the Log Browser settings.

Next Steps

After uploading your Plesk logs to Finseo Bot Analytics:

  • Analyze AI bot traffic across all your Plesk-managed domains
  • Leverage Plesk's detailed logging for comprehensive bot insights
  • Track bot behavior patterns across different server configurations
  • Optimize your content strategy based on detailed access patterns
Back to Bot Analytics Overview