> ## Documentation Index
> Fetch the complete documentation index at: https://docs.finseo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Jotform

> Receive Jotform survey submissions in Finseo for attribution tracking.

# Jotform

Connect Jotform to automatically receive "How did you find us?" survey responses. Jotform's native webhook sends every submission to Finseo, which auto-detects the attribution field.

## Get your webhook URL

1. In Finseo, open **Integrations → Jotform → Connect**.
2. Copy your personal webhook URL (contains your project ID, `?source=jotform`, and a secret token):

```text theme={"system"}
https://app.finseo.ai/api/attribution/webhook/YOUR_PROJECT_ID?source=jotform&token=•••
```

## Set up the Jotform webhook

1. In Jotform, open your form and go to **Settings → Integrations**.
2. Search for **Webhooks** and add your Finseo URL.
3. Complete the integration — every new submission is now forwarded.

Jotform sends form data as `multipart/form-data` with a `rawRequest` JSON field. Finseo handles both formats automatically and scans field names for attribution keywords (`how_did`, `find_us`, `source`, `referral`).

See Jotform's [webhook guide](https://www.jotform.com/help/245-how-to-setup-webhook-with-jotform) for details.

## Test and map fields

* Use the **live listener** in the Finseo connect dialog: submit a test entry and inspect the received payload.
* If your field is named differently, select it under **Field Mapping** in the dialog.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Submissions don't arrive">
    Verify the webhook is listed under Settings → Integrations and the URL contains the full query string. Jotform retries failed deliveries only briefly.
  </Accordion>

  <Accordion title="The attribution answer isn't detected">
    Jotform field keys are auto-generated (e.g. `q12_howDid`). Use Field Mapping to select the right field once — Finseo remembers it for all future submissions.
  </Accordion>
</AccordionGroup>